Soaked Performance — Shipping Policy

Last updated: 12 November 2026

At Soaked Performance, we aim to provide reliable shipping and delivery of automotive performance parts throughout Australia.

Shipping Locations

We currently ship to eligible addresses within Australia.

International shipping is not available at this stage.

Order Processing

Orders are processed after payment has been confirmed.

Processing times vary depending on product availability, supplier stock levels and fulfilment arrangements.

Some products may be dispatched directly from our Australian suppliers or distribution partners.

We will notify customers if a significant processing delay affects their order.

Shipping Costs

Shipping charges are calculated and displayed at checkout before payment.

Shipping costs may vary depending on product size, weight and delivery location.

Oversized or heavy items may attract additional freight charges. Any additional charge requiring customer approval will be communicated before dispatch, and customers will not be required to accept an undisclosed additional charge.

Delivery Timeframes

Delivery estimates may vary depending on the product, dispatch location, courier and destination.

Any delivery estimates provided are indicative rather than guaranteed, unless expressly agreed otherwise.

If an order is significantly delayed, please contact us so we can investigate and assist.

Tracking Information

Where tracking is available, customers will receive tracking details after their order has been dispatched.

Tracking updates may take time to appear in the courier's system.

Multiple Shipments

Orders containing multiple products may be dispatched separately, particularly when items are supplied from different warehouses or distribution partners.

Where applicable, customers may receive multiple tracking numbers.

Incorrect Delivery Details

Customers should ensure their delivery address and contact information are correct before completing an order.

If you notice an error, contact us as soon as possible at sales@soakedperformance.com.au.

Address changes cannot always be made after dispatch.

Damaged, Missing or Incorrect Deliveries

If your order arrives damaged, is missing items or contains an incorrect product, contact us as soon as possible.

Please provide your order number and relevant details so we can investigate and arrange an appropriate resolution.

Nothing in this policy limits your rights under Australian Consumer Law.

Contact Us

For shipping enquiries, please contact:

Soaked Performance
Email: sales@soakedperformance.com.au

Australian Performance Parts — Built for Boost.